First Visit - Andrew Sague Massage Clinic

Welcome to my Massage Clinic!

I made my homemassage clinic In Chaparral Valley, Calgary SE, easy, convenient, and intuitive. The Clinic is ready for everything: a light relaxing massage, as well as complicated cases with assessment and targeted therapeutic massage.

Some rules outlined below are designed to provide you with a comprehensive understanding of the process and ensure your confidence during your visit.

My name is Andrew Sague. I am a Registered Massage Therapist and former Medical Doctor who created my own massage clinic based on a scientific approach and medical knowledge. Feel free to surf this site and contact me if you have got any questions.

I am currently accepting new clients. No Referral Required.

Your Visit

Location

Address: 235 Chaparral Valley Way, Southeast, Calgary T2X 0X3
Here are some more contact information and more info about my massage clinic.
Please don’t be late. Better to arrive 5 – 10 minutes early to get the paperwork done (especially the first time).
If you are late, your appointment time may be shortened.

Upon arrival

Please park on my driveway, closer to one of its sides (see picture).
After that, you can send me an SMS (403-616-16-01) with the word “Here“. I will meet you right away.
You can also just ring the doorbell.

In the treatment room

The whole process

I will begin by asking you a few questions. Please feel comfortable sharing the reason for your visit and any concerns you may have.
Once you’re in the treatment room alone, please undress, lie down on the table, and use the provided sheet to cover yourself.
You can undress completely or leave your underwear on. It’s your choice. I will never expose you and will use special draping techniques unless you request otherwise.
Please notify me when you are on the table and prepare to begin your session.
At the end of the massage session, I will give you time to get dressed and then provide you with guidelines, exercises, and helpful tips.

You can:

Get comfortable and relax during your massage.
Sleep if you wish.
Speak up when needed—ask questions or share concerns about your massage.
Guide the massage session—adjust pressure, request changes, or give instructions.
End the massage at any time if you feel uncomfortable.

Feel free to ask any questions! My goal is complete understanding from the very first moment, and I’m always ready to provide answers.

If you don’t specify your goals and needs for the massage, I will follow standard procedures based on my professional assessment of your condition.

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Payment

The most simple and convenient way to pay is Interac e-Transfer. I highly recommend using this secure service. If you are unfamiliar with this, please read the resources below.

I also accept cash.

I also take most credit cards using the Square terminal (given their appetites, I have to increase the cost by 1-2 CAD in this case).

Insurance

I can directly bill some insurance companies, and all of them should accept claims from me. If you prefer to submit the claim yourself I will provide you with the necessary receipt and information for claiming.

If you prefer a quick summary, here’s a brief overview of me and my massage clinic >>>

Some Policy

Booking

I accept clients only by appointment made the day before (preferably no later than 6 hours). This allows me to prepare in advance and distribute visits without queuing.
There are several ways to book a massage. You can book by phone or by filling out the form on this website or book online. Choose the most suitable for you.
You don’t have to follow these rules at all. If you want to book a massage at the last minute (well, at least an hour), then just text me. But I don’t guarantee I’m available and it will work.

Cancellation and No-show

It’s great if you can cancel your visit no later than 6 hours in advance. For regular customers, I rarely use charging but I can forget about discounts.
If you feel unwell, you can cancel your visit at any time without consequences.
If you miss your first appointment without notice, it raises concerns. When you don’t show up and don’t inform me, it results in lost income and prevents other clients from booking a massage.
While I understand that situations can vary, I may ask for advance payment if you wish to reschedule. You are always welcome at my massage clinic, and I appreciate your understanding.

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